Software support levels and recommendations

 

The tables below detail the support status and recommendations for software for computers supported through LSCR's Annual Desktop Support program. Note that new versions of software are released frequently, and the recommendations and support status information listed below are current as of the date this page was last updated. If no version is indicated, a current version is assumed. ("Current" in this context refers to recent versions of software that have been shown to be stable, but not necessarily the very latest version.) It is assumed that all software has appropriate security patches and updates applied. For information about the support status of software more recent than the versions listed below, please contact LSCR. Versions of software earlier than those listed below are generally discouraged and not supported. Software not listed below is generally supported at the "Basic" level

Please see LSCR hardware and software support level definitions and the Annual desktop support service level agreement for more information.

Mac software

Purpose Software Support level Recommendation level
Backup Tivoli Storage Manager (TSM) Full Encouraged
Browser Firefox Full Encouraged
Browser Safari Full Encouraged
Browser Internet Explorer No support Prohibited
Database Filemaker 9 Full Encouraged
Database FileMaker Pro 7, 8, 8.5 Full Neutral
Database FileMaker Pro 5.5, 6.0 Basic Discouraged
Email Thunderbird 2.x Full Encouraged
Email Eudora 6.2 Basic Discouraged
Email Apple Mail Basic Neutral
Email Outlook/Outlook Express/Entourage Basic Neutral
Operating system Mac OS X 10.5 Full Encouraged
Operating system Mac OS X 10.4 Full Encouraged
Operating system Mac OS X 10.3 Basic Discouraged
Operating system Mac OS X 10.1, 10.2 No support Prohibited
Operating system Mac OS 9 and earlier No support Prohibited

PC software

Purpose Software Support level Recommendation level
Backup Tivoli Storage Manager (TSM) Full Encouraged
Browser Firefox Full Encouraged
Browser Internet Explorer Full Neutral
Database Filemaker Pro 9 Full Encouraged
Database FileMaker Pro 7, 8, 8.5 Full Neutral
Database FileMaker Pro 5.5, 6.0 Basic Discouraged
Email Thunderbird 2.x Full Encouraged
Email Eudora 6.2 Basic Discouraged
Email Eudora versions prior to 6.1 No support Prohibited
Email Outlook/Outlook Express Basic Neutral
Operating system Windows XP Professional Full Encouraged
Operating system Windows 2000 None Prohibited
Operating system Vista Full Neutral
Updater: Nadine Marturano. Last reviewed: May 15, 2008