Home > Computing policies > Software support levels and recommendations
The tables below detail the support status and recommendations for software for computers supported through LSCR's Annual Desktop Support program. Note that new versions of software are released frequently, and the recommendations and support status information listed below are current as of the date this page was last updated. If no version is indicated, a current version is assumed. ("Current" in this context refers to recent versions of software that have been shown to be stable, but not necessarily the very latest version.) It is assumed that all software has appropriate security patches and updates applied. For information about the support status of software more recent than the versions listed below, please contact LSCR. Versions of software earlier than those listed below are generally discouraged and not supported. Software not listed below is generally supported at the "Basic" level
Please see LSCR hardware and software support level definitions and the Annual desktop support service level agreement for more information.
| Purpose | Software | Support level | Recommendation level |
|---|---|---|---|
| Backup | Tivoli Storage Manager (TSM) | Full | Encouraged | Browser | Firefox | Full | Encouraged |
| Browser | Safari | Full | Encouraged |
| Browser | Internet Explorer | No support | Prohibited |
| Database | Filemaker 9 | Full | Encouraged |
| Database | FileMaker Pro 7, 8, 8.5 | Full | Neutral |
| Database | FileMaker Pro 5.5, 6.0 | Basic | Discouraged |
| Thunderbird 2.x | Full | Encouraged | |
| Eudora 6.2 | Basic | Discouraged | |
| Apple Mail | Basic | Neutral | |
| Outlook/Outlook Express/Entourage | Basic | Neutral | |
| Operating system | Mac OS X 10.5 | Full | Encouraged |
| Operating system | Mac OS X 10.4 | Full | Encouraged |
| Operating system | Mac OS X 10.3 | Basic | Discouraged |
| Operating system | Mac OS X 10.1, 10.2 | No support | Prohibited |
| Operating system | Mac OS 9 and earlier | No support | Prohibited |
| Purpose | Software | Support level | Recommendation level |
|---|---|---|---|
| Backup | Tivoli Storage Manager (TSM) | Full | Encouraged | Browser | Firefox | Full | Encouraged |
| Browser | Internet Explorer | Full | Neutral |
| Database | Filemaker Pro 9 | Full | Encouraged |
| Database | FileMaker Pro 7, 8, 8.5 | Full | Neutral |
| Database | FileMaker Pro 5.5, 6.0 | Basic | Discouraged |
| Thunderbird 2.x | Full | Encouraged | |
| Eudora 6.2 | Basic | Discouraged | |
| Eudora versions prior to 6.1 | No support | Prohibited | |
| Outlook/Outlook Express | Basic | Neutral | |
| Operating system | Windows XP Professional | Full | Encouraged |
| Operating system | Windows 2000 | None | Prohibited |
| Operating system | Vista | Full | Neutral |