by Seth Novogrodsky, LSCR Faculty Team Project Manager
February 17, 2009—The Letters & Science Computing Resources (LSCR) Faculty Support Team provides support to the majority of College departments. This article is the seventh in a series that provides updates in our computing support programs and other topics of interest.
If you are not currently using LSCR's faculty support services and are interested in more information, please feel free to contact us, and we will be happy to answer any questions you might have.
As most of you are probably aware, all members of the campus community were asked to choose a "friendly name" CalNet ID by January 31, 2009, to replace employee and student identification numbers.
If you have not already done so, we recommend that you change your Calnet ID as soon as possible. If you'd like some advice to help you choose your new CalNet ID, check out the article, Things to consider when selecting a CalNet ID. You can change your CalNet ID online here.
Please Note: If you are away from campus and you log into your computer with your CalNet ID, you should wait until you return to campus before changing your ID.
We generally recommend that users choose the first part of their CalMail email addresses (up to but not including the "@") to be their friendly names, since these IDs will be easy to remember and are already reserved for this purpose. For example, if your email address is "user1@berkeley.edu," you can choose "user1" to be your CalNet ID; regardless of what name you select, no one but you can select "user1" as a CalNet ID.
If you have not picked a CalNet ID as of February 25, you will be forced to do so when you attempt to log on to most services that require a CalNet ID. Please feel free to contact us if you have any questions.
Because of rapid changes in technology, we generally recommend that desktop and laptop computers be replaced every three to five years. If you are considering buying a new computer, please contact us. We can provide recommendations tailored to your specific needs, and we can let you know about special configurations that we have available through The Scholar's Workstation. We can also advise you on what software and accessories to get.
Also, once you have placed an order for a new machine, please let us know. With this advance notice, we can make sure someone is available to set up your new equipment for you when it arrives and avoid delays.
The best way to reach us is to send email to fac_support@LS.Berkeley.EDU. When making a request, please include the following information:
Because we use an automated ticket tracking system, the following is also helpful to us:
